Refund Policy

Because our products are made-to-order, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Colour preference

Please check the size guide carefully before ordering.

Damaged or Faulty Items

If your item arrives:

  • Damaged

  • Misprinted

  • Defective

You must contact us within 7 days of delivery with:

  • Photos of the issue

  • Order number

If approved:

  • We will replace the item

  • Or issue a refund

Legal Cooling-Off Rights

Under UK consumer law, customers have a 14-day cancellation period. However, this does not apply to made-to-order or personalised goods once production has started.